Frequently Asked Questions
Everything you need to know about the ultimate sitting experience.
What makes X-Chair different from standard office chairs?
X-Chair features proprietary technologies like Dynamic Variable Lumbar (DVL) support, SciFloat Infinite Recline, and optional Elemax cooling, heating, and massage units to provide a customized ergonomic experience.
How long does shipping take for my order?
Most in-stock X-Chairs ship within 2-4 business days. Depending on your location within the continental U.S., delivery typically takes an additional 3-7 business days.
Do you offer a trial period for X-Chair products?
Yes, we offer a 30-day risk-free trial. If you are not completely satisfied with your X-Chair, you can return it within 30 days of delivery for a full refund of the purchase price.
What kind of warranty comes with an X-Chair?
Every X-Chair is backed by a 15-year limited warranty. This covers all non-moving metal components for 15 years, and moving parts and materials for 5 years.
Are X-Chairs easy to assemble?
Yes, X-Chairs are designed for quick assembly. Each chair comes with a clear instruction manual and the necessary tools; most customers complete the setup in under 15 minutes.
Do you offer financing options?
We partner with Affirm to provide flexible monthly payment plans, allowing you to enjoy your X-Chair now and pay over time with rates as low as 0% APR.